• Home / News / InterContinental to roll out 24-hour cancellation policy by end of September
  • Log in
Toggle navigation
Florida Land
1-727-771-9000
Contact Us
  • Home
  • Golf Courses
    • Florida Golf Course Links
      • Florida Golf Courses Directory
    • Golf Course News
      • Golf News 2019
    • Repurposing of USA Golf Courses
      • Golf Course Redesign
  • New Florida Homes
Home / News / InterContinental to roll out 24-hour cancellation policy by end of September
Info

InterContinental to roll out 24-hour cancellation policy by end of September

InterContinental Hotel Group cut back its cancellation policy in favor of its customers. According to Travel Market Report, customers have a standard 24 hours to cancel a reservation across most of its brands without penalty.



IHG planned to launch the revised policy by region, starting with Europe by the end of July. In the Americas, the policy will launch by Aug. 4 while it will roll out in Asia, the Middle East and Africa by the end of September.

24-hour Cancellation Policy

IHG planned to launch revised policy by region, starting with Europe by end of July. In the Americas, the policy will launch by Aug. 4 while it will roll out in Asia, the Middle East and Africa by the end of September. However, a majority of the group's properties in China already have a same-day cancellation policy. Meanwhile, Holiday Inn, Holiday Inn Express, InterContinental, Staybridge Suites, Hotel Indigo, Crowne Plaza, Even and Candlewood will implement revised policy while Kimpton Hotels & Restaurants will keep a 48-hour required cancellation period. "IHG's previous cancellation policy varied by both region and brand, and this new change will mean that the majority of the IHG estate will now operate under similar terms," an IHG spokesperson told Travel Market Report. 

 

IHG's new cancellation policy follows a month after Marriott International implemented a stricter cancellation requirement for its guests. Effective on June 15, guests have a 48-hour window to notify the hotel of a cancellation instead of the original 24-hour window. Guests will now be charged a one-night penalty fee for cancellations after the deadline.  Marriott's revised policy was launched across Marriott and Starwood brands in the USA Canada, Caribbean and Latin American. However, independently owned Design Hotels and Marriott Vacation Worldwide properties will not enforce the policy. Marriott spokesperson Allison Sitch said in a statement that many Marriott hotels already enforced a 48 / 72-hour cancellation policy. Some of the properties with a 48 hour policy will be switching to a 72-hour period while the 72-hour policies will remain. 

 

While Hilton has always maintained a lenient policy, the group followed suit by extending it to the 48 / 72-hour policy at hotels managed by Hilton, effective at the end of the month. After the deadline, Hilton guests will also be hit will a penalty fee. Hilton franchises and properties managed by other companies have the choice to determine their own cancellation policy. Some hotels in highly frequented cities or resort areas may opt to require the 72-hours' notice.  Marriott and Hilton shortened their cancellation periods to 24-hours in 2014. Hilton claimed that the smaller period would provide a more consistent booking process for guests and hotel operators. Now, both hotel operators are using the same reasoning for its new policy to assist travelers with last minute bookings and to reduce "a significant number of unsold rooms" attributed to last-minute cancellations.

Source: Victoria Rosenthal / 26 July 2017 / Hotel Management.net

 

 Land for sale in Florida   LIKE US ON FACEBOOK


News
Can shopping malls survive the coronavirus pandemic? Jul 27, 2020
Escape the Coronavirus Disease 2019 (COVID-19) May 07, 2020
Numbers Show Golf Instruction Is Thriving Dec 03, 2019
PodDC Hotel Dec 02, 2019
Ireland's Tourism Development Authority seeks hotels for Dublin Nov 15, 2019
PrimeSites.World Oct 20, 2019
How Hotels are Going on a Fitness Kick May 28, 2019
Hotel Indigo Venice - Sant’Elena Opens May 07, 2019
World's Tallest Modular Hotel Is Expected to Open in Late 2020 As the AC Hotel New York Nomad Apr 19, 2019
Back to Basics: Top Five Email Marketing Best Practices for Hoteliers Apr 19, 2019
Marriott International’s Millennial-Geared Flags Coming to Midtown Tampa Apr 18, 2019
Golf Uses Less Water Than You Think Apr 16, 2019
First Portfolio of Health & Wellness Cannabis-Based Hotels Launching This Year Apr 15, 2019
Radisson Hotel Group Unveils the New Park Inn by Radisson Prototype Design at Its Americas Business Conference Apr 10, 2019
InterContinental Hotels Group Pilots Circadian Lighting Technology Apr 10, 2019
More news…

PrimeSitesUSA, LLC / Florida  Licensed Real Estate Corp. CQ1041068

Carl Carlsson, Florida Licensed Real Estate Broker BK3005836

Mailing Address: 3037 Gibraltar Blvd.,  New Smyrna Beach, FL 32168

USA Tel: (727) 771-9000

     

© 2021 primesitesusa.com — Powered by propertyshelf.com.